Does your car shipping program make you feel like this?

It’s tough, we get it.  All the details and scheduling and deadlines and phone calls and emails and preparations and… and… and….  It can make you want to lose it sometimes, especially in the peak season summer months.  We know exactly what you are going through.  We know exactly what you need help with.  We know exactly what needs to be done.  It’s what we do. Every. Single. Day.

You are a relocation professional.  You are assisting families as they move across the country, or maybe just across the city.  You may be helping them with the sale of their home, with the arrangement of moving their household goods, helping them navigate the unknowns of a job change and finding the right school for their children.  Each step requires empathy, concern, diligence, and absolute precision:  there is no room for errors in documentation, communication or scheduling.  The little things like constant communication and timely updates to walk you and your clients through each and every step are so very important.  

That’s where we come in.  Our team is dedicated to customer service excellence.  We know that most people haven’t shipped a vehicle before – so we educate them and anticipate their needs by providing personal, detailed support to each and every client.  Reviewing expectations and how to prepare the vehicle, explaining the entire process from beginning to end, being a single point of contact for any questions that arise, handling all the scheduling details, providing updated information on pickup and delivery times, keeping open communication with the drivers, and service after delivery are all part of our typical day.  We know the stress level that is involved with relocating and we strive to reduce any anxiety related to the shipment of their vehicle(s).

When we take ownership of this area of relocation, you can focus on the other details that need your attention.  Our customized shipping programs allow you to keep an eye on the big picture or get detailed updates, whichever level of management you prefer.  We make it simple.